This a more “from the heart” version of what I had sent out earlier today, because i wanted to hit all points had some lapses in judgment; I thought Gemini Ai would get better & it actually got worse. me not noticing until I was deep in the shit is pure stupidity on my behalf. I’ve moved to an AI forward mailing service, and they have been great and helped me transfer over everything AND sort it appropriately. I will be going through to try and answer as many emails as possible tonight and tomorrow afternoon but with the sheer amount, even with a team, I will probably not have it all fully sorted until mid week maybe Tuesday…I just wanted to apologize for my delayed responses, it will be fixed ASAP. I will sincerely try my best to answer those of you waiting for a response from me. I shipped a lot tonight and will have the rest ready to go for Monday morning (maybe lunch time for the sake of not wasting any time) & I have decided on a dedicated customer service rep who I will be training; I built out a company onboarding page for all internal, new customer service reps that just drives in the point of being nice - and it’s probably Tyler’s fault lol but I am seriously drowning in emails now and filling in some of the gaps in production plus all the shipping mishaps that arose from the internal ai communications being drafted and never sent…..I am going to consistently put in extra effort to catch us up and again I’m sorry if you’re waiting on me but I’m working my way through it all.Finally a quick touch on the wellness: I’ve had this relationship for a long time and never really utilized it. Having some extra money to invest in it I’ll be buying some vitamins and supplements that are SIMPLE, BENEFICIAL, and CHEAP basically the anti-modern day supplement brand….the whole idea is that I’m a consumer of these things as well. I’m consistently trying to improve myself and I think a big benefit to my mindset and overall well being was getting my body in sync and functioning properly. Not too much in any direction but I leveraged certain supplements to hit the sweet spot and stay there; and my headspace has gotten much better from it- resulting in me better utilizing the other products and getting even more out of it than I was before. This is key to our overall well being and as more people have realized this companies have taken advantage of our knowledge and now just over charge us for products that just taste good and have buzzwords on the label…. But there is real benefit in certain vitamins & supplements for blood flow, heart health and blood pressure; hydration & brain function, cellular repair….the point is it’s not all garbage and I’m seeking out the good ones so I can sell them for a REASONABLE price because honestly I don’t even care if I break even here just to provide this benefit for less. It’s not my main business at all and never will be but it does have value in increasing our growth potential.